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*We hope this email finds you and your families safe and well. We are writing to give you an update and some clarification in relation to the government’s 5 phase roadmap towards lifting the restrictions and what that means to the re-opening of Profile Systems.

Although we are all very anxious to get back to some sort of normality and routine , our priority as always, is for the health, safety and welfare of staff, customers and suppliers. The re-opening of the business will therefore, be on a phased basis in order to comply with government guidelines, health and safety regulations and commercial requirements.

Based on phase 1 of the government’s roadmap and the proposed opening of sites around the country, it is essential that we begin to re-open supply lines to our customers so that you are in a position to honour your commercial obligations. Our plan is to re-open on Monday 18th May with a scaled backed operation initially as follows:

Warehouse 7am to 12noon
Sales Desk 9.30am to 2.30pm

Please find attached the CIF Covid-19 operating procedure report (version 2) and the Roadmap for the re-opening of society and business which may be of help in restarting your business.

Please note that we will be operating with a limited workforce which can be scaled up as business dictates and if it is safe to do so. Our delivery service will be on an Ad Hoc basis until we can determine the market demand however we will do everything possible to support your requirements during this interim stage. We would appreciate if you could forecast your requirements as far as possible with a minimum 48 hours’ notice for orders and collections.

As part of our phased opening the following will apply

  • Sales Desk will open from 9.30 am to 2.30pm. For Sales queries outside of these hours you can contact either Paul McCarthy 086-2564410 or Sam Hastings on 086-3880211
  • Deliveries will be on AD Hoc basis and delivery dockets will be emailed to your office the day before. We would request a designated person sign our delivery note which can then be scanned back to you as Proof of Delivery.
  • Collections will need to be pre authorised and a designated Profile Systems team member will handle the collection. Again once our collection note is signed it will be sent to you as Proof of Delivery.
  • Visitors to office by appointment only
  • Fabrication Lead times as normal

We appreciate your cooperation and understanding in these unprecedented and challenging times. Please be assured that we will provide the best possible service, in the safest possible way to protect everyone in the supply chain.

Please stay safe and we look forward to meeting again soon.

 *Copy of Announcement Letter

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